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However, most books about the mediation process are for the mediators. This book is for participants, who — most of the time — don't know anything about How Mediation Works will be the “go to” book for people who want to better resolve their own conflicts, as well as for professional mediators to. second editions of this book. mediator certification issues and judicial mediation to Chapter 9 (the institutionalization of mediation in the courts) This PDF has been generated from SAGE Knowledge. version will vary from the pagination of the print book. SAGE Books - Premediation Activities This PDF has been generated from SAGE Knowledge. Please note that the pagination of the online version will vary from the pagination of the print book.